1. Our Commitment At 100CUCI, we view gaming as a form of entertainment, not a way to make money or solve financial problems. We are fully committed to promoting a responsible gaming environment and protecting our Malaysian players from the potential negative impacts of problem gambling.
2. Maintaining Control To ensure that your time on our platform remains enjoyable and safe, we advise all players to keep the following principles in mind:
- Treat betting as entertainment: Set a strict budget for your gaming sessions and never gamble with money you cannot afford to lose (e.g., rent, bills, tuition).
- Do not chase losses: Accept losing as part of the game. Attempting to win back lost money usually leads to further financial distress.
- Keep track of time: Take frequent breaks. Do not let gaming interfere with your daily responsibilities, career, or family life.
- Play sober: Never gamble under the influence of alcohol, drugs, or when experiencing severe emotional distress.
3. Self-Exclusion and Account Limits If you feel that you are losing control of your gambling habits, 100CUCI provides tools to help you manage your activity:
- Time-Out: You can request a temporary freeze on your account for 24 hours, 7 days, or 30 days.
- Self-Exclusion: For more severe cases, you can request a long-term or permanent ban from the platform. Once enacted, self-exclusion cannot be reversed under any circumstances until the agreed period expires.
- Please contact our Customer Support team to implement these limits immediately.
4. Underage Gambling Prevention It is strictly illegal for anyone under the age of 18 to open an account or play at 100CUCI. We conduct rigorous age verification checks. We strongly advise parents to utilize filtering software (such as NetNanny or CyberPatrol) to prevent minors from accessing iGaming websites on shared household devices.
5. Seeking External Help If you or someone you know is struggling with gambling addiction, professional help is available. We recommend reaching out to independent organizations that offer free and confidential support:
- Gamblers Anonymous (GA): A fellowship of individuals sharing their experiences to overcome gambling problems.
- GamCare: A leading provider of information, advice, and support for anyone affected by problem gambling.