1. Introduction 100CUCI (“we,” “our,” or “us”) is deeply committed to protecting the privacy and personal data of our users (“you” or “player”). This Privacy Policy outlines how we collect, use, process, and safeguard your information when you access our website and utilize our iGaming services from Malaysia.
2. Information We Collect To provide a secure and customized gaming experience, we collect the following data:
- Personally Identifiable Information (PII): Name, date of birth, residential address, email address, and phone number provided during registration.
- Financial Information: Bank account details, e-wallet IDs, and transaction history required to process your deposits and withdrawals securely.
- Technical Data: IP addresses, browser types, device identifiers, and login timestamps collected via cookies to optimize site performance and prevent fraud.
- Verification Data (KYC): Copies of identification documents (e.g., MyKad, passport) and utility bills required for anti-money laundering (AML) compliance.
3. How We Use Your Information Your data is strictly utilized to:
- Create, manage, and secure your 100CUCI account.
- Process financial transactions efficiently.
- Provide customer support and resolve disputes.
- Send promotional offers, bonuses, and operational updates (you may opt out of marketing communications at any time).
- Monitor gameplay to detect and prevent fraudulent activities, cheating, or bonus abuse.
4. Data Protection and Security We implement robust cybersecurity measures, including Advanced Encryption Standard (AES) protocols, secure network topologies, and highly fortified firewalls. Your financial transactions are processed through secure, globally recognized payment gateways. We do not store your full banking credentials on our immediate servers.
5. Sharing with Third Parties 100CUCI does not sell, rent, or trade your personal data. We only share information with trusted third parties—such as game providers, payment processors, and anti-fraud agencies—strictly for the purpose of operating our services and ensuring regulatory compliance.